This document explains how Outcross Systems Pty Ltd, ACN 633 938 799 collects and uses client information.
Outcross Systems creates software products that are used by our business clients. It is important to us that we can communicate with our clients. We only contact individuals and organisations who enquire about our products or existing business clients (“opt in only”). We are open and clear about how your personal information may be used and will always respect any personal data you share with us and keep it safe.
WHAT INFORMATION DO WE COLLECT?
We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website or social media presence(s); and in the course of conducting business with you.
This information may include:
- name, address(es), telephone number(s) and other contact details;
- electronic address(es);
- bank account details or credit card information;
- information you provide in any correspondence to us;
- information about the goods or services you have ordered;
- information from enquiries you have made;
- communications between us;
- detailed information about the running of your business as provided by you in the course of providing our products and services;
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use your information to provide our products and service(s) to you. We also use it to improve our products and services and to notify you of opportunities in which you might be interested.
We do not provide your information to third parties, except in circumstances where this is necessary to facilitate conduct of our business with you.
We do not disclose any of your financial details under any circumstances.
We do not under any circumstances sell or rent your information to any third party.
HOW DO WE STORE YOUR DATA?
Information about you is stored on computers located at our business location and at externally managed data centres. We have security measures in place to mitigate against the loss, misuse or alteration of your personal data under our control or under the control of third-party data centre service providers.
Only personnel authorised to access user information for purposes relevant to their role in conducting business with you are authorised to do so. User credentialling is enabled to control access to business systems and customer information on a need-to-know basis. All information devices are password protected.
We only keep your information for as long as it is needed to facilitate the conduct of your business with us. When we no longer need information for this purpose we delete it.
Unfortunately, data which is transferred across the internet is not completely secure and whilst we do our best to protect your information, we are not liable for any unauthorised access to this information once it is no longer contained within our information domain.
You have the right to ask for a copy of the information we hold about you and related entities.
If you think any of the personal information we hold about you is inaccurate, you may request it is corrected.
You also have the right to request us to stop using or to delete your personal information.
You have the right at any time to request that we do not contact you.
You can request any of these actions by emailing us at email@example.com or calling 1800 799 107.
CHANGES TO THIS POLICY
firstname.lastname@example.org or calling 1800 799 107.