Our sales and support team have a broad knowledge of all facets of the livestock industry based on long, direct experience working on the ground getting their boots dirty. Our technical and management staff put the needs of our customers at the centre of everything we do to ensure our solutions are based on what really works for our customers’ operations.
Our 1800 Support line is available 24/7 to provide software and hardware support. The help desk is manned locally by people that will ensure any problem is resolved as quickly as possible because we understand the pressures of running a successful sale.
Sebastian has been working in the industry for over 5 years, after joining Livestock Exchange in 2015. He grew up on a small hobby farm before moving to Brisbane. Sebastian has a keen focus on providing a great customer experience for all Outcross Systems clients and has expertise in providing support, training, quality assurance, and software solutions to sites all over Australia.
Braden joined Livestock Exchange in February 2016 shortly after graduating year 12 with a Cert III in Information Technology, Digital Media and Network Administration. Since then Braden has made a positive impression on our clients with his ability to provide excellent customer service and promptly troubleshoot and resolve any issues that may arise.
Kris has joined Outcross Systems in 2021, his practical experience on a dairy farm is a great help to establishing rapport with clients. His wide range of technical skills and customer service experience is of great benefit to the team.
TeamViewer is a remote control, desktop sharing, web conferencing and file transfer tool that we use to connect you to one of our friendly Customer Support Representatives.